Consumer Alert for Toyota Huntington Beach Not Honor 2-Year-Service Guarantee, Misleading Advertisement



Warning: Toyota warrantee part defect and service for 2 years. However, Toyota Huntington Beach did not honor such policy.




Cẩn thận khi sửa chữa và mua xe tại Toyota Huntington Beach. *** Một năm sau khi sửa chữa $904.85, xe tôi bị hư nặng tốn thêm $5692.79, Toyota Huntington Beach không tuân thủ quy định 2 năm bảo đảm cho các dịch vụ ... CA State Board đồng tình với Toyota Huntington Beach và quan tòa dựa theo báo cáo của State Board .... hãy cẩn thận với thái độ kỳ thị của họ


Updated 3/16/2016

If your car has problem and you believe Toyota Hungtinton Beach Negligence. Take your car to Pep Boy,or other Auto Repair Shop, or another Toyota dealer to inspect and fix the problem.  Then file complaint to General Attorney, Bureau of Automotive Repair, and FBI. The government already have complaints about this dealer.  They will work if more complaints and report from other Auto Repair Shop.  Also at the end, you can go small court with such report. I lost this case due to my limited English, their discrimination, Judge follow State Board, State Board did not apply the law of false and misleading advertisement

I  could not take a refund  of $5692.79 due to taking it back to the same Toyota Huntington Beach instead of other Auto Repair for evidence.

Nếu xe của quí vị có vấn đề sau khi sửa chữa tại Toyota Huntington Beach, hãy đem xe đi sửa ở chổ khác, Pep Boys ... hay bất cư Toyota dealer nào miễn là không phải nơi đã làm hư xe của qui vị .... yêu cầu nơi sửa chữa cung cấp một bản ghi nhận lý do của sự hư hỏng .. sau đó gửi thư khiếu nại và cảnh báo tới Bộ trưởng tư pháp tiểu bang (General Attorney), FBI, và càng nhiều chổ càng tốt .. Chính phủ sẽ điều tra nếu có đơn tố cáo khiếu nại và nếu có giấy ghi nhận sự bất cẩn của Toyota Huntington Beach ... Sau cùng qui vị có thể thưa ra tòa small court ... Tôi bị thua kiện không lấy lại được $5692.79 chỉ vì đã đem xe bị hư trở lại cho Toyota Hungtin Beach sửa chưa thay vì đem đến Pep Boys hay Toyota of Garden Grove .... không có giấy ghi nhận từ nơi khác .. Tòa sẽ không thể quyết định đúng sai...



Updated 11/09/2015

Subject: Please Keep for Your Record about Toyota Unfair and Unethical Practice

Bureau of Automotive Repair
10949 North Mather Boulevard
Rancho Cordova, CA 95670

Dear Sir or Madam,

Bureau of Automotive Repair (BAR) called me on 10/28/2015 and said that BAR will send me some paper about BAR investigation so that I can submit to court and DOJ.  However, I have not received such a paper from BAR.  Therefore, I make a research and send this report for your record to protect and alert other citizen from the unfair and unethical practice by Toyota dealers.

In the invoice dated 08/07/2015, Toyota Huntington Beach charged me $5692.79.  The unfair charge included: Replace Rear Differential $3273.53, Timing Chain Re-seal $2158.17, and other service $261.09.  I only claimed the unfair charge on Rear Differential and Timing Chain.

My Rear Differential was in major maintenance last year on 02/26/14. The damage happened on 8/4/2015 after 18,000 miles or 16 months.  However, the warranty period for Rear Differential is 30,000 miles or two years as in Toyota owner manual regardless of how old or high mileage the car is.  Moreover, after major service 02/26/14, my car was in minor plus complete inspection services, three times on 06/25/14, 11/12/14, and 03/03/15.  According to AGCO (whyreardifferntialleaking_AGCO.pdf attached), there are two reason for oil leaking are:

a) If the nut is not sufficiently tight, it could loosen in use. This would affect the alignment of the pinion gear with the ring gear and quickly destroy both.

b) When the pinion nut on such a differential is removed, in order to replace the seal, the crush sleeve must also be replaced. This involves disassembly of the differential and resetting of the ring and pinion gears. Surprisingly some shops simply replace the seal, thinking they are saving money.

The timing chain can develop a rattling noise caused by failing timing chain guides. This is often due to extended mileage intervals between oil changes that allows the oil to become dirty and abrasive which wears away the timing chain guides until they fail. The timing chain and guides should be inspected at each valve adjustment, otherwise serious engine damage may result. Timing chain was rubbing on timing chain cover, if long enough will eat into the block and mix coolant with gas (failed-timing-chain-guides-may-cause-rattl.pdf attached). 

I had spent an average of $1300 per year continuously from 2010 for maintenance and complete inspection on the same dealer, Toyota Huntington Beach, to prevent the big cost damage. However, I still had to pay $5692.79.  It is unfair and unethical, please keep for your record to protect and alert other citizen.

 

Respectfully,

 

Lich Tran

Original complaint and other information posted on http://www.tranlich.com/toyota/

 

Attachments:

whyreardifferntialleaking_howoften.pdf
whyreardifferntialleaking_AGCO.pdf
whyreardifferntialleaking2.pdf
failed-timing-chain-guides-may-cause-rattl.pdf

 




Updated 10/29/2015

Case Number: FL 2015015095, TOYOTA OF HUNTINGTON BEACH

Dear Sir or Madam,

On 10/28/2015 after receiving my complaint against BAR, the BAR called me and told me four things:

1) Toyota Huntington Beach said that they do not refund because I authorized them to fix the car.

2) BAR said that for a 160,000 mile-age car there may be a big damage/big cost even though consumer followed the owner manuals and Toyota advices completely/perfectly.

3) This case is not Warranty Fraud because Fraud needs the intention of mind on the wrong doing.

4) BAR said that BAR investigated and found nothing wrong.

For the first issue, I believe Toyota Huntington Beach misunderstood the term authorize.  I authorized them to fix my car.  That means I promised to pay them after their work done because I needed my car to go to work ASAP; and I also wanted them to find out the cause for the damage due to their previous maintenance.  It did not mean that their previous wrong doing became not wrong because I authorized them.

For the second issue, I do not know that even though I followed schedule/advices and paid big money for prevention on potential big repair cost and for safety, my car still unsafe.  It is supposed that if I drove my car on freeway at 65 mile/hour, rear differentiate (differential) burn out/broken due to dried out of fluid.  The burning-out rear differentiate sparks a fire touching the gas tank and causes explosion.  My family and I died after losing control and my car ran freely onto other cars causing 20 more people died for a chain accident.  Nobody would be responsible for such a scenario.  Therefore, according to BAR comment, I believe State should create extra law for society safety. For example State should prohibit all of cars having more than 160,000 miles to operate on any street.  Toyota should warn their customers to stop driving their car when it reach 160,000 miles and refuse to maintenance/service such cars.  In fact, my nephew’s T100 Toyota still run well after 280,000 miles without any cost over $1000 for the annual maintenance.

For the third issue, I admit that I am not a lawyer and do not know that the term Fraud needs the intention of mind.  I should use other words such as unfair and unethical practice or scam in this case.  Still, Toyota misleading advertisement or scam is true and unfair because it makes people believe and rely on Toyota's message that their car is safe and in perfect condition if they pay $89 for Toyota complete inspection every three months/5000 miles. The misleading advertisement is not only created by Toyota Huntington Beach but also by thousand Toyota dealers around US that affect millions of consumers.  Moreover, to think correctly our argument should avoid the Fallacy of Personal Attack (Ad Hominem Abusive) "The truth value of a claim is independent of the person making the claim. No matter how repugnant, wrong grammar, blind, dumb, deaf, pathological liar ...  an individual might be, he or she can still make true claims. … It is best to focus one's attention on the content of the claim and not on who made the claim”

For the last issue, I do not know how BAR did the investigation after September 2015 on the wrong thing happened in 2014 that was fixed/corrected in August 2015. Does Toyota Huntington Beach still keep the damage parts and explain to BAR the cause? How to avoid such damage? In my second letter dated 9/28/2015, I answered the Toyota Attorney's letter sending to General Attorney Office dated 09/24/2015.  The Toyota Attorney letter raised other issues for Toyota Huntington Beach wrong doing.

The safety of car is the most important thing because it relates to dead or alive of many people. A poorly work by BAR may miss the mechanical negligence, fraud, misleading advertisement and cost other citizen lives.  The bigger the automotive repair business the more strict regulation and enforcement of responsibility should be applied.


Mechanical failures are a factor in 12% to 13% of all auto accidents http://www.aa1car.com/library/auto_accident.htm 

State and FBI should review the work of BAR and Toyota Huntington Beach to protect other citizen lives.

Respectfully,

 

Why rear differential leaking?  research 1  |  2

-----------------------


Updated 10/27/2015 ------------
I sent the complaint letter like mail order business to find 2/100 reader that it can help them.

----------------------
 

Subject: FYI about Complaint against BUREAU OF AUTOMOTIVE REPAIR, California

BUREAU OF AUTOMOTIVE REPAIR
16735 VON KARMAN AVE. STE-100
IRVINE, CA 92606-4964

Case Number: FL 2015015095, TOYOTA OF HUNTINGTON BEACH

Dear Sir or Madam,
I received letters and spoke to BUREAU OF AUTOMOTIVE REPAIR.

My report on Toyota warranty fraud and false advertisement was submitted to California General Attorney on 8/18/2015. The General Attorney Office referred to BUREAU OF AUTOMOTIVE REPAIR (BAR) as an expert.

After two months (10/22/2015), BAR closed the case and did not tell me whether my complaint about Toyota warranty fraud and misleading (false) advertisement is correct or not. BAR just said that Toyota of Huntington Beach did not admit their wrong doing; that Toyota of Huntington Beach did not offer a refund because I filed complaint to California General Attorney; and that BAR told me the option of small court. Though BAR is an expert on Automotive for State, BAR has no opinion about the complaint after spending time/tax money to review/investigation (as if doing nothing). An opinion and a judgment are the two different things.

The statement “Do not offer a refund because of reporting [criminal wrong doing] to State” is not a good reason for Toyota behavior/decision. Again it is another misleading statement. Toyota of Huntington Beach should distinguish the different between “Warnings” and “Threats”. The correct statement should be: “I filed complaint to State because Toyota ignored my email about their unfair practice.”

In fact, before filing complaint to State, I sent notice/warning/offer solution through email and letter to Toyota of Huntington Beach and Toyota HQ. I left time for them to think about the potential price and their reputation for warranty fraud and misleading advertisement if State inspection found them guilty; and if I post their wrong doing on all of my websites, blogs, my Vietnamese Community, and alert other consumers. Unfortunately, Toyota ignored and did not answer my message. There is no answer/ no explanation/ no discussion from Toyota of Huntington Beach. Therefore, I had to file complaint to State after 14 days (from 8/4/2015 thru 8/18/2015)

The reason for the car damage because of car mileage over 160,000 miles does not make sense for new maintenance/service. A car 300,000 miles refilled fluid level cannot dried out within 1 week, and a new good quality tire cannot blow out after 200 miles just because the car mileage. A rear differentiate renewal cannot dried out/burn/damaged/explosion after 18000 miles; and the warranty must be based on 30000 miles or more as schedule on the Toyota owner manual. Toyota should refuse the maintenance/service for high mileage car if they see the potential danger/big cost repair due to high mileage.

I cannot tolerate fraud and deceptive service that affect other seniors and woman citizens as well as to create a hostile/violent/dangerous/uncivilized environment for society, especially by a big rich-powerful business. We live in the era of interrelatedness.

It was a result from my negative experience while working for State XXX from 11/92 to 12/98. I saw my coworkers destroyed customers’ claims as soon as they arrived to mail room. They treated claims as never receiving them because of too much work and no overtime. The citizen victim did not receive money to pay rent/food on time. They became crazy and threatened to kill all people at State XXX. Other State XXX negative tactics to deal with some difficult claim is to ask one thousand question to discourage them. BAR gave me the same negative feeling.

My complaint is about warranty fraud and misleading advertisement.

“Fraud is deliberate deception to secure unfair or unlawful gain. Fraud is both a civil wrong and a criminal wrong. A fraud perpetrator may be prosecuted and imprisoned by governmental authorities.

The use of false or misleading statements in advertising, and misrepresentation of the product/service may negatively affect many stakeholders, especially consumers. As advertising has the potential to persuade people into commercial transactions that they might otherwise avoid, many governments around the world use regulations to control false, deceptive or misleading advertising.”

I believe warranty on rear differentiate should be at least every 30,000 miles as Toyota schedule maintenance (not 18,000 miles nor 12 months). Moreover, during the major maintenance ($900) of drain and refill rear differentiate, Toyota should advise customer to change any worn/defective part to prevent explosion/big cost damage/unsafe driving. During inspection on every 5000 miles, Toyota should check the fluid level of rear differentiate. And after renew/rebuild rear differentiate, Toyota should ask customers go back after a couple of days to make sure no defect/negligent on Toyota work/service.

I also believe the Advertisement for “complete inspection and adjust all fluid level” ($89) for every 5000 miles is to prevent big cost damaged. However, I had to pay big money ($5692) for big damage that the Toyota could avoid the leaking fluid happened to my car.

If my belief is incorrect, BAR should educate me because BAR are experts on this matter, and better than General Attorney Office or Judge. BAR should provide opinion in written paper about this case for me to submit to Judge at small court as well as to DOJ. I believe BAR fails on BAR’s Mission Vision and Values.


Respectfully,

Lich Tran
Original complaint and other information posted on http://www.tranlich.com/toyota/
Copies sent to:
Governor Jerry Brown
c/o State Capitol, Suite 1173
Sacramento, CA 95814


Public Inquiry Unit
Office of the Attorney General
P.O Box 944255
Sacramento, CA 94244-2550

FBI Los Angeles, Suite 1700, FOB
11000 Wilshire Boulevard
Los Angeles, CA 90024-3672

State Assembly (District 72)
Assembly Member Travis Allen-REP
17011 Beach Blvd, Suite 1120
Huntington Beach, CA 92647

State Senate (District 34)
Senator Janet Nguyen-REP
10971 Garden Grove Blvd., Suite D
Garden Grove, CA 92843

Toyota Huntington Beach
18881 Beach Blvd,
Huntington Beach, CA 92648

Toyota Motor Sales, U.S.A., Inc.
19001 South Western Ave.
Dept. WC11
Torrance, CA 90501

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580

Law Office of Jonathan A. Goldstein
8141 E. Kaiser Blvd Ste-210
Anaheim, CA 92808



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UPDATED 9/26/2015

Bureau of Automotive Repair

Complaint Intake Unit

11949 N. Mather Blvd.

Rancho Cordova, CA 95670

Subject:  Warranty Fraud, Negligent Mechanic, and False representation

Dear Sir or Madam,

I received a letter of Toyota Huntington Beach attorney (dated 09/24/2015) about my complaint submitted to General Attorney (8/18/2015) and Bureau of Automotive Repair (8/18/2015).

 

The letter said “… If Mr. Tran had brought the vehicle into the dealership immediately upon noticing, the oil under the vehicle, Toyota of Huntington Beach may have give a diagnosis."

It is a misleading and false statement.  The Toyota Attorney intentionally ignored the facts that:

1) I brought back my vehicle on the following three complete inspection services after a major service on 02/26/14:

06/25/14 for CA $86.95, 11/12/14 for CA $86.95, and 03/03/15 for $86.95

The big problem happened on 8/4/2015 after 5 months from 03/03/15 (scheduled for every 5000 miles complete inspection).  I am not sure the main cause for the damage happened on 02/26/14, or 06/25/14, 11/12/14, or 03/03/15. After a major service, Toyota did not ask me to bring back my car after a few days to check the result of their work.

2) It is the facts that most of seniors and woman know nothing about automotive mechanic. They solely rely and follow Toyota dealer's advice/schedule to maintain their car in good condition and safety to drive required by Law. Customers have to pay a very high maintenance cost for Toyota dealer as if the cost includes safety-to-drive insurance/warranty.  They also rely on the signal error/service light designed on Toyota Car for error not on maintenance schedule.

It is the facts that I had never missed any schedule. I had always followed Toyota Huntington Beach advice and authorized on Toyota paper works whatever needed to make my car safety/good condition back to the year 2009.  My records indicated I spent an average $1000 for major service every year at Toyota Huntington Beach plus additional $300 for minor service and complete inspection per year.  However, Toyota Huntington Beach could not discover or they ignored discover the problem. They did not advise any necessary work to prevent a big lost and unsafety for me. Isn’t it a misleading advertisement that make customers to believe their cars is in good condition/safety-to-drive after a complete inspection service?

3) Some leaking is little but it will dry out enough for a big damage to happen after 18-48 months if the inspector believes it is ok because it just did the renew last year.  Seniors and woman may see a little liquid leaking (like/as if the water leaking after using air conditioner.) They have no idea about rear differentiate leaking, water or oil,  or any mechanic problem. They rely totally on Toyota advertisement: "Complete vehicle inspection, including Inspection all fluid level & adjust...“.

4) Based on Attorney argument about the timing cover: "The leak was from the FIPG sealant between the metal cover and the engine ... Not a worn guide or chain issue ...” 

I admit the fact that I am not an automotive technician; and I can guess the automotive problem wrongly. That is why I need/rely on the complete inspection.  The issue now is that why such a leak happened? What was the cause? Why did the complete inspection service not recommend customers to fix for prevention of the high cost of $2158? All of Toyota Tacoma will have the same such leaking for every 166,000 miles and pay $2158? If not, how they know and prevent? Should Toyota have the duty to advice their customers to prevent such potential leak on every 166,000 miles on automotive manual as well as on schedule maintenance? Should the “Inspection ALL FLUID LEVEL & adjust” include this leaking?

5) My questions are also the same for argument on the rear differential: "…lack of lubrication from a severe leak, or from age and mileage. This is a mechanical piece of equipment that ultimately wears out over time." 

Should all Toyota Tacoma have the same damaged after 166,000 miles? If so, then should Toyota have duty to advice customers to replace ("... A mechanical piece of equipment that ultimately wears out over time ... ") during Toyota complete inspection to prevent the explosion of rear differentiate or to prevent the high cost of $3273? Why did Toyota not advise me on the major service of 02/26/14 instead of just doing “a drain and refill”?  Why did Toyota not advise me on the three consequent complete inspection services (06/25/1, 11/12/14, and 03/03/15) about this matter? 

I believe it is Toyota service Warranty Fraud, Negligent Mechanic, and Misleading advertisement. State and FBI should investigate to protect other citizens (specifically senior and woman) from this unfair and unethical practice.

Respectfully,

 

-------------------------- updated 9/29/2015-----------------------------


We can interpret the Toyota Huntington Beach attorney like this:

 "Any car have high mileage such as 166,00-400,000 if doing replace/renew/rebuild any part, that part should not be covered by warranty. For example, if you change for new Michelin tires, and they are blowed out after 5 weeks; it is not warranty covered. If you change oil and the oil dried out after two weeks, it is not warranty cover.  If you renew/rebuild rear differentiate for $3273 and the rear differentiate burned out/explosion after 6 months; it is not covered by warranty.  It is because your car have high mileage. 

Should service man refuse the service/maintenance that they see the service/maintenance cannot help/not useful?



-------------------------------------------------------

Bureau of Automotive Repair
Complaint Intake Unit
11949 N. Mather Blvd.
Rancho Cordova, CA 95670

Subject: Warranty Fraud, Negligent Mechanic, and False representation

Dear Sir or Madam,

My Tacoma 4x4 2006 (Lic 8C76146) did not work and repaired at Toyota Huntington Beach (18881 Beach Blvd, Huntington Beach , CA 92648, 888-226-3702) from 8/4/2015 to 8/8/2015. The service costs $5692 (Invoice C34556) included:

1) Timing Chain Cover leaking $2158
2) Rear differential replacement $3273
3) Other service $261

Warranty Fraud:
I believe the charges were unfair because the damage resulted from Toyota Huntington Beach last year maintenance major service on differentials and included in their warranty 02/26/14. The flawed timing chain caused rubbing on timing chain cover and caused leaking also covered by Toyota routine complete inspection and maintenance. The timing chain and guides should be inspected at each valve adjustment. The inspection on routine subsequent services should inspect all fluid and adjust, discover the rattling noise, as well as other defects as in their advertisement. Differentials oil should change for every 60,000 miles and never damaged. Toyota 12 months warranty on any service is misleading statement.

Negligent Mechanic: On 02/26/14, my Tacoma was in perfect condition. Toyota Huntington Beach advised and performed a major maintenance on my truck for the costs of $904.85. This major service included differential oil change. I believe the negligence of the mechanic on 02/26/14 caused the damage because of leaking gradually on differentials or because of missing steps/wrong parts. The major and minor inspection service did not discover the dirty oil on timing chain that becomes abrasive and wears away the timing chain guides till they fail and cause rubbing on timing chain cover. I saw a small leaking fluid and heard a little noise from timing chain after the service 02/26/14. However, I did not know it is dangerous and trusted in their complete inspection and maintenance including the three subsequent inspection minor services.

False representation:  Actually, Toyota advertises their minor service includes: Complete vehicle inspection, including Inspection all fluid level & adjust … and so on. It is misleading and a false representation.

The following records show their charges and their failure on subsequently minor complete inspection services:
06/25/14 TOYOTA OF HUNTINGTONHUNTINGTN BCH CA $86.95
11/12/14 TOYOTA OF HUNTINGTONHUNTINGTN BCH CA $86.95
03/03/15 TOYOTA OF HUNTINGTONHUNTINGTN BCH CA $86.95

 The inspection did not discover the differential leak and other potential damages on my Tacoma. Their minor service did not inspect all fluid and adjust, dirty oil as well as any rattling noise caused by failing timing chain guides. In fact, minor service is to change oil only, not complete inspection as they advertise

I have followed Toyota Huntington Beach advices for maintenance service since 2009  until now, and have never missed any schedule. My Tacoma had been in perfect condition under Toyota maintenance service warranty for vehicle's safety and dependability, including inspection to make sure that it is not a danger to the drivers, and maintenance the car to make it safe for use. Yet, the major and minor maintenance service at Toyota Huntington Beach has failed several times since 02/26/2014.

I contacted Toyota Huntington Beach as well as Toyota Motor Sales, U.S.A., Inc. at Torrance on 8/8/2015. They promised to answer by the end of the business day August 17, 2015. However, they did not keep their promise. There is no explanation about the damage and warranty.
Please investigate to protect other senior citizens from this unfair and unethical practice. Toyota Huntington Beach should recall and inspect all the work performed by the same negligent technician on other customers’ cars. Toyota Company around US should perform their complete inspection as their advertisement. I would like Toyota Huntington Beach to refund the unfair charge of $5431 (=2158+3273).
 
Respectfully,


*** 9/1/2015
I talked to State Representative: "Most of old people and woman know nothing about auto mechanic. They reply on dealer's advice and inspection services for their car durable and safety. What if the change oil is dried out within 1 week, the new part burned out within 1 year , wrong parts .... due to negligent mechanic ? Is it ok? .... Friendly service and bad quality are different stories .... "

tranlich.com/toyota

Invoice 08/07/2015

Toyota Huntington Beach advertisement

Toyota Huntington Beach Attorney 9/24/2015

http://www.topix.com/forum/chicago/TQVP470ISAGOGKARF

http://www.blogcatalog.com/user/lichmc

http://lichmc.thoughts.com/posts/toyota-huntington-beach-warranty-fraud-negligent-mechanic-and-false-representation

http://www.yelp.com/biz/toyota-of-huntington-beach-huntington-beach-3

 

 



False and Misleading Advertising Law


https://www.accc....the use of the word ‘free’

Cẩn thận khi dùng Từ ngữ "Miễn phí" ..... Các doanh nghiệp nên đặc biệt thận trọng khi sử dụng từ 'Miễn phí'. Ý thức và sự tưởng tượng của khách hàng vê hàng hóa hoặc dịch vụ mà không tính phí có thể tạo ra sự quan tâm sâu sắc đến người tiêu dùng. Người tiêu dùng thường nghĩ rằng 'miễn phí' như là hoàn toàn miễn phí - một kỳ vọng, bình thường và hợp lý. Nói một cách đơn giản, các doanh nghiệp có thể gặp rắc rối khi cung cấp miễn phí nếu họ không tiết lộ sự thật hoàn toàn, bao gồm bất kỳ điều kiện nào mà người tiêu dùng phải tuân thủ. .. " ..”



“… ‘Free’ Businesses should be particularly careful of the use of the word ‘free’. The idea of getting goods or services without charge can create keen interest in consumers. Consumers will usually think of ‘free’ as absolutely free - a justifiable expectation. Simply put, businesses may get into trouble with free offers if they do not reveal the complete truth, including any conditions that the consumer must comply with. ..”



http://www.jacobymey .....Types of False and Misleading

Bait & Switch Advertising
High-Pressure Sales Tactics
Deceptive Form Contracts
Artificially Inflating Prices
Failure to Disclose


Quảng cáo Bait & Switch
Chiến thuật Bán hàng Áp lực Cao
Hợp đồng mẫu lừa đảo
Tạo giá giả tạo
Che dấu sự thật



https://www.a...... This law applies even if you did not intend to mislead or deceive

Việc kinh doanh có hành vi lừa dối, có vẻ như lừa dối hoặc gây nhầm lẫn hoặc đánh lừa người tiêu dùng là điều bất hợp pháp. Luật này áp dụng ngay cả khi bạn không có ý định lừa đảo hoặc lừa dối ai đó hoặc không có ai bị thiệt hại hoặc mất mát do hành vi của bạn.

It is illegal for a business to engage in conduct that misleads or deceives or is likely to mislead or deceive consumers or other businesses. This law applies even if you did not intend to mislead or deceive anyone or no one has suffered any loss or damage as a result of your conduct.


https://False_advertising

In the United States, the federal government regulates advertising through the Federal Trade Commission (FTC),[36] and additionally enables private litigation through various statutes, most significantly the Lanham Act (trademark and unfair competition)....


https://www.ftc.gov/..Truth In Advertising

10/24/2017 FTC stated: . . . When the FTC finds a case of fraud perpetrated on consumers, the agency files actions in federal district court for immediate and permanent orders to stop scams; prevent fraudsters from perpetrating scams in the future; freeze their assets; and get compensation for victims.....

10/24/2017 thông báo . . Khi FTC tìm ra một trường hợp gian lận gây ra cho người tiêu dùng, cơ quan này sẽ yêu cầu tòa án liên bang ra lệnh ngay lập tức và vĩnh viễn để ngăn chặn các trò gian lận; ngăn chặn những kẻ gian lận trong tương lai; đóng băng tài sản của họ; và bồi thường cho nạn nhân ........


Federal Trade Commission

".. . Complaints from consumers help us detect patterns of fraud and abuse. The FTC would like to know about your complaint and the Complaint Assistant will help guide you...... "

[For the benefit of the orthers, you should alert to all Government level: City, County, State, FTC ... If you want to go Small Court, be careful, judge (also another human being) will follow Government ... and Gov employee may ignore your problem or ask you a lot of question make victims feel bad ... I had been a State Employee for 6 years .... Do not rely totally on Government. In fact Gov. employees work on the problem, not Gov. nor the Law, and they are human beings, not saint nor angel. Here is how California Justice works:

http://tranlich.com/toyota/

Another misleading case in Oct 2017 http://tranlich.com/solartime/ ]


. . .Khiếu nại từ người tiêu dùng giúp chúng tôi phát hiện ra các gian lận và lạm dụng. FTC mong muốn các khiếu nại của bạn và Các Khiếu nại sẽ được hướng dẫn va trợ giúp .......

[Để giúp mọi người, qúy vị nên gửi cảnh báo đến tất cả các cấp Chính quyền: Thành phố, Quận, Tiểu bang, Liên bang ... Nhưng nếu muốn đua ra Tòa án nhỏ, nên cẩn thận, quan tòa (cũng là người) sẽ theo quyết định của Chính phủ, và thường thì nhân viên chính phủ sẽ không cứu xét trường hợp riêng biệt ... va sẽ hỏi rất nhiều (dễ làm nản chí nạn nhân) ... Đừng kỳ vọng hoàn toàn vào chính phủ, trên thực tế những nhân viên chính phủ làm việc và quyết đinh cho Chinh Phủ và Luật pháp ... họ là con người, không phải là thần thánh hoàn toàn vô tư ....

Công lý của Tiểu bang California làm việc ra sao ??? Toyota misleading Advertisement là một điển hình http://tranlich.com/toyota/

Một trường hợp lừa dối khác in Oct 2017 http://tranlich.com/solartime/ ]



https://www.arb.ca

Under California law, test of unfair competition is whether there is likely to be deception of public, that is, whether there has been palming off defendant's goods as those of plaintiff....



http://statelaws.findlaw.. California Civil Statute of Limitations Laws

Contracts false misleading : Written: 4 yrs. §337; Oral: 2 yrs. Civ. Proc. §339

Đối với các tranh chấp qua các văn bản hợp đồng, thời hạn miễn tố là 4 năm
Thời hạn miễn tố nhằm đảm bảo bên nguyên cáo phải quyết định có nên đưa vụ kiện ra tòa hay không. Sau khi đã quá thời hạn miễn tố, cơ hội để kiện sẽ biến mất.

Statutes of limitations ensure an offending party in any legal dispute is aware that he or she committed or may be accused of committing some wrong against another party. At the same time, the wronged party must decide whether to press a lawsuit in order to recover for his or her wrong. After enough time has passed, the chance to sue disappears.



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